Free standard delivery to UK Mainland addresses on orders over £500*
*Please note delivery to Northern Ireland, Ireland, Scottish Highlands, Islands and Channel Islands are all not included within our free delivery service. Please contact us for a quotation.
Order Confirmation
Once you approve the quote based on the survey you completed, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched within 1-2 working days. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.
Order Delivery
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 1-2 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 3 working days since quote accepted, please reach out to us via email at support@evokeenergysolutions.co.uk so that we can help.